HCXAI puts the human at the center of XAI technology design.
The socially situated nature of XAI systems demands a sociotechnical approach of analysis.
WHO the human is
In fact, the challenges of designing and evaluating ‘black-boxed’ AI systems depends crucially on ‘who’ the human in the loop is. Understanding the ‘who’ is crucial because it governs what the explanation requirements for a given problem.
beyond 1-1 human-computer interaction
A holistic understanding of ‘who’ the human is.
It considers the interplay of values, interpersonal dynamics and socially situated nature of AI system.
This research interest stem from the observation that we seldom find consequential AI systems in isolated setting where only one human interacts with the machine. Rathe, most systems are socially situated in organizational setting involving teams of people engaging in collaborative decision-making. How will our design evolve as we move beyond the 1-1 human-computer interaction paradigm? When we talk about a paradigm beyond the 1-1 human-computer interaction, we are referring to situations where the collaborative decision-making and relationships of multiple individuals in an organization or a team are mediated through technology, The scenario is complex now because we have two types of relationships to consider: the type that is between the machine and the humans as well as the interdependent accountability amongst different kinds of stakeholders.
Understanding the rich social factors surrounding the technical system may be as equally important to the adoption of explanation technologies as the technology itself. Designing for the sociotechnical dynamics will require us to understand the rich, contextual, human experience where meaning-making is constructed at the point of interaction between the human and the machine.
Premature —- infancy —- nascent